Website and Order Terms

1. Website Use

By using this website, you agree to these terms and applicable law. Use it only for lawful business purposes.

You must not provide false information, disrupt the site, seek unauthorised access, introduce malicious code, scrape protected content without permission or infringe others' rights.

2. Website Product Information

Website descriptions, images, colors, sizes, specifications, examples and prices are general references and may change. The accepted quotation, sample, specification, order, invoice or other confirmed document defines the final product.

3. Quotations

A quotation reflects the design, material, size, quantity, packaging, testing, destination and timing known when issued. Scope changes may require revision.

Quotation validity: Each quotation states its validity. Price and timing may be recalculated after expiry or a scope change.

4. Samples

Samples review agreed construction, material, color, dimensions, decoration, workmanship and packaging before bulk production. Approve samples in writing.

Sample policy: The quotation or sample agreement sets fees, revisions, shipping, approval and credit treatment; this page does not override it.

5. Orders and Payments

An order becomes binding when applicable commercial documents are confirmed and required payment is received. Production normally starts after specifications and samples are approved.

Payment terms: The accepted quotation, invoice or contract sets the deposit, balance timing, method, bank charges and taxes.

6. Custom Artwork and Intellectual Property

You confirm you own or may use supplied artwork, logos, trademarks, characters, photos, patterns and other materials. You are responsible for unauthorised materials.

Unless agreed otherwise, website and supplier-created content belongs to its respective owner. Customer materials are used only to review, sample, make, document or fulfill the project.

7. Production Tolerances

Custom production may have agreed variations in color, dimensions, weight, logo placement, print registration, material grain or pattern, packaging and quantity. Project documents must define tolerances.

8. Shipping

Delivery dates are estimates unless guaranteed in writing. Timing may change because of approvals, payment, materials, testing, production, carriers, customs, weather, force majeure or other uncontrollable events.

Agreed documents and any stated Incoterm govern shipping, freight, insurance, customs, duties, taxes, risk transfer and delivery responsibility.

9. Inspection and Claims

Inspect shipments promptly. A claim should state the affected quantity, order or invoice, issue and supporting photos, video, reports or samples.

Claim period: The accepted order document sets the window. Notify the contracting entity promptly with order details and evidence. Carrier damage, misuse, unauthorised changes, storage and agreed tolerances are assessed separately.

10. Limitation of Liability

Liability limits or allocations follow the transaction contract and applicable law. This page creates no separate liability cap.

11. Third-Party Links

Third-party links are provided for convenience, not endorsement. We do not control their content, availability, security or privacy practices.

12. Which Documents Control

Accepted documents identify the governing law and dispute process.

Order documents control: A separately accepted contract controls if it conflicts with this page.

13. Changes to Terms

We may update these terms when our site, services, practices or obligations change. The new version will show a new effective date and does not replace accepted order terms unless agreed.